Billing

A PTA(s) is required for each laboratory submission and are used for billing.

Accessions transfer to billing when all tests are finalized.  Billing and invoicing occurs at the end of every month.

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Turn Around Time with Results

Turnaround time is depended on several factors; the time of day the sample is submitted, the number of samples submitted, complexity of each sample and the test(s) requested. Most routine clinical hematology and chemistry testing results are available within 24-48 hours. Large batch biochemical studies are done as quickly as possible utilizing time where we can run all samples as a group. Rodent surveillance testing is batched and reported out when all components are finalized.

What to Expect With Results

Results are reported with generalized reference ranges if possible.  These are listed by species if available and do not segregate age, sex, strain or breed. High or Low flags will appear on your report if values are outside this range.  It is highly recommended that specific (strain, age, sex) normal controls are run with each of your studies.   If you have a particular strain/breed in which you would like to partner for reference range development please email Roberta Moorhead (moorhead@stanford.edu).

Help with interpretation of results, pre-analytical factors, or other areas of concern is available.  Please email Roberta Moorhead (moorhead@stanford.edu) to set up a time to discuss.

Reporting and Excel Reports

Individual patient reports are reported out via email or fax. The standard set up is to report preliminary results every hour with a comprehensive final. This is customizable for those that would like an alternative schedule and delivery. Multiple emails or faxes can be set up.

Excel cumulative documentation is also available. This can pull a group of patients together to aid in data analysis or be used to monitor one patient over time.   Excel requests can be written directly on the submission form or by emailing Diagnostic Lab (diagnosticlab@stanford.edu).